> For the complete documentation index, see [llms.txt](https://docs.phoenixlidar.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.phoenixlidar.com/hardware-and-interfaces/connecting-and-interfacing-with-phoenix-lidar-systems/iface_se/base-station-notebook-setup/install-software-tools/teamviewer.md).

# Quick Assist

Quick Assist is used by our support team to remotely access your workstation, when necessary. Download [Quick Assist here](https://support.microsoft.com/en-us/windows/solve-pc-problems-remotely-using-quick-assist-b077e31a-16f4-2529-1a47-21f6a9040bf3). 

<figure><img src="/files/7WOCeXKVgSLed0DbLrXi" alt=""><figcaption></figcaption></figure>